Programm                 "Degeneration und Regeneration– Grundlagen, Diagnostik und Therapie"


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Abstract
Abstract

Establishment and Structural Change of the Dept. of Ophthalmology of the University of Oman into an ISO 9001:2000 Certified, Multimedially Digitalized Clinical Center with Interactive Telemedicine – a Necessity for Modern Ophthalmology in a Developing Country

Bialasiewicz A. A., Sabt B. I. S., Al-Saeidi R. M., Breidenbach K. A.
Dept. of Ophthalmology, SQUH, University of Oman, Al Khod, Muscat/Oman

Purpose: The often existing structural problems of ophthalmology departments in GMC accredited universities of developing countries are due to the lack of tech­no­logy and clinical qualifications for reliable patient care and international „bench­marking”. It is desirable to measure electronically transmittable patient data and treat­ment simulations as well as to survey all work, processes and hard­ware in a struc­tured department in accordance with the quality management system (QMS) ISO 9001:2000.
Method: To implement the QMS, a (QMS) manual, stan­dardized work instructions (WI) and procedures (QMP), 347 registers, 184 forms and formats and 35 docu­ments were conceived and filed, which regulate the department-internal pro­cesses. Ques­tionnaires for patient, staff and student satisfaction were evaluated on a month­­ly basis. The simulation for laser therapy was done by the PixEyes® system.
Results: The implementation of the QMS ISO 9001:2000 has resulted in the transparency of processes (e.g. continuous supply), as well as spatial, recruiting (10 indicators, 7 new staff), departmental performance (15 indicators), teac


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